Sales Executive | Senior Sales Executive
Sales Executive / Program Consultant
The Sales Executive position for Explorica Inc. is responsible for the selling of educational tours for students. Depending on office location an SE may have a designated region, where he/she must maintain competitive sales numbers and call time. The SE is responsible for ensuring customer satisfaction from start to finish. Working with the Sales Manager or Director, each SE is responsible for achieving sales goals by soliciting past business and prospecting new business.
Qualifications
Explorica recruits candidates who are motivated and persistent. In addition, we are looking for:
- Elite communication and organizational skills
- A strong customer focus and excellent customer service skills
- Ability and motivation to make 85+ contacts daily, at least 2 hrs per day on the phone with teachers
- Sales/Telemarketing experience, preferably 1+ years
- Knowledge of culture and geography of Western Europe and/or Asia
- A four-year college degree
- A passion for foreign travel
To Apply
Please email your resume and detailed cover letter to jobs@explorica.com. Please answer one of the following questions in your cover letter.
- By providing examples, convince Explorica that you can adapt to a wide variety of people, situation and environments.
- Describe a time when you persuaded others to do something. What steps did you take to ensure that your voice was heard?
- Describe, in detail, an example of when your persistence had a rewarding outcome. How did this make you feel? Would you invest your hard work to repeatedly see the same accomplishment?
Senior Sales Executive
Position Summary:
The Sr. Sales Executive position for Explorica Inc. is responsible for the selling of educational tours to teachers traveling with their students. Depending on office location, a Sr. SE may have a designated region. The Sr. SE is a role model for Explorica’s relational selling model. The Senior Sales Executive works with his/her Sales Manager or Director to achieve his/her sales goals by soliciting repeat business and prospecting new business.
Responsibilities:
- The Sr. Sales Executive solicits new clients and accounts to exceed goals by making cold calls, direct sales calls and following up on potential sales leads. Maintains relationships with existing clients and accounts and efficiently responds to all inquires made by potential customers via phone or email.
- Establishes and maintains regular contact with clients and accounts in order to introduce and promote a destination or tour in accordance with company goals, marketing initiatives and sales expectations. Calls on prospects to solicit business so to create a strong pipeline of future business leads.
- Manages sales funnel in such a way so as to be able to forecast business.
- The Sr. SE exceeds sales goals
- In a self motivated manner takes responsibility for the entire sales process, from pre-enrollment to post-departure with the teacher. Works with teachers to set enrollment deadlines for students, and helps develop marketing strategies for the teachers to utilize while enrolling students. Works closely with the Program Management Department to assist with travel details and logistics. Follows up on all aspects of tour needs including the receipt of necessary air and train tickets, itineraries and other logistics with the teacher to ensure the utmost of service and organization.
- The Sr. Sales Executive exhibits strong leadership skills and shows willingness to mentor and cultivate the skills of less experienced Sales Executives. The Sr. SE is also responsible for assigned training and orientations as directed by the Sales Manager.
- Supports all policies and procedures and overall business strategies of Company. Acts as spokes person for business changes to ensure support from all staff members in the department.
- Exhibits willingness and interest to take on marketing or technology related projects.
Educates self on all related tours and Explorica products. Comprehends the student travel industry with interest to learn more regarding our competition as it compares to Explorica business models.
- Assumes additional responsibilities as requested.
Requirements:
- A bachelor’s degree or equivalent work experience.
- A minimum of three years progressive sales experience. Self motivated with a strong drive for success.
- Student travel specific industry experience. Strong communication and presentation skills including the ability to work with all levels of employees and customers in a diplomatic and professional manner.
- Proficient computer skills and the ability to learn new software products a must.
- Ability to multi-task projects and responsibilities and strong prioritization skills.